Terms and Conditions

By using the Think Art & Beyond website or making a purchase through it, you agree to the following Terms and Conditions:

1. Orders and Payment

• Customers are responsible for ensuring that all order details are correct before completing the purchase.
• Orders are confirmed after payment is completed through the payment methods available on the website.
• All prices displayed on the website are the prices applicable at the time the order is placed.
• Think Art & Beyond reserves the right to update prices or products without prior notice.

2. Products

• Products and their specifications are displayed on the website as accurately as possible.
• Slight variations in colors or appearance may occur due to screen settings or the nature of the product.
• Customers are responsible for reviewing the product description and specifications before completing their purchase.

3. Delivery

• Orders will be delivered to the address provided by the customer when placing the order.
• Customers must provide a correct delivery address and phone number to avoid delays.
• Delivery times may vary depending on the area, product availability, and operational circumstances.
• The store is not responsible for delays caused by incorrect information provided by the customer or the customer's unavailability to receive the order.

4. Returns and Exchanges

Customers may request a return or exchange within 14 days from the date of purchase/order receipt, subject to the applicable terms and conditions in the State of Kuwait.

The following conditions apply to returns and exchanges:

• The product must be in its original condition at the time of purchase.
• The product must not have been used or damaged.
• The product must be suitable for resale.
• The customer must provide the purchase invoice or proof of purchase.
• The product must be returned with its original packaging and all accessories, if applicable.

If the product is defective or does not match the agreed specifications, the case will be handled in accordance with the rights and obligations stipulated by the applicable laws and regulations in Kuwait.

Note: Certain legal exceptions may apply depending on the nature of the product, such as certain valuable goods, perfumes, products that come into direct contact with the skin, perishable goods, and products made according to specifications provided by the customer.

5. Refunds

If a return is approved, the product value will be refunded according to the original payment method or another agreed method, in accordance with the applicable laws and regulations.

6. Customized or Personalized Products

Products that are made or customized according to the customer's specific requirements may not be eligible for return or exchange when the nature or condition of the product does not allow it, subject to the applicable laws and regulations.

7. Customer Responsibility

• Customers are responsible for ensuring that their order details, delivery address, and phone number are correct.
• Customers are responsible for reviewing the product details before completing the purchase.
• Customers must keep the product in its original condition if they wish to request a return or exchange.

8. Privacy

We are committed to protecting customer information and using it only for purposes related to order processing, delivery, customer service, and improving the shopping experience, in accordance with the applicable laws and regulations in Kuwait.

9. Changes to the Terms and Conditions

Think Art & Beyond reserves the right to modify or update these Terms and Conditions when necessary. Any changes will become effective once they are published on the website.

10. Contact Us

For inquiries regarding products, orders, returns, or exchanges, customers may contact Think Art & Beyond through the communication channels available on the website.